Refund Policy

Refund Policy - Shop007.live

Refund Policy

24-Hour Satisfaction Guarantee

We offer a full refund within 24 hours of purchase if your account is not working or doesn't meet your expectations.

Refund Eligibility

You are eligible for a full refund if:

  • Your account doesn't work within 24 hours of purchase
  • The account features don't match the product description
  • You experience technical issues that we cannot resolve
  • The account was not delivered within the promised timeframe

After 24 Hours

Important: After 24 hours, we provide account replacement instead of monetary refunds. This policy ensures we can maintain our low prices while still providing excellent customer service.

Refund Process

To request a refund:

  • Contact us via Telegram @allenlockwood368 or email allenlockwood368@gmail.com
  • Provide your order number and reason for refund
  • Allow 2-3 business days for refund processing
  • Refunds are processed through the original payment method

Non-Refundable Situations

  • Accounts that worked initially but stopped due to user modifications
  • Violation of our Terms of Service
  • Requests made after the 24-hour window (replacement offered instead)
  • Accounts that were shared or resold

Contact for Refunds

For any refund requests or questions, reach out to us:

  • Telegram: @allenlockwood368
  • Email: allenlockwood368@gmail.com
  • Response Time: Within 2-4 hours during business hours

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